Privacy - Policy

Terms, conditions and Privacy - Site policy ceramicasud.it

This Application collects some Personal Data from its Users.

Data Controller

- CERAMICA SUD CURLANTE S.R.L.

- Viale Luigi Einaudi - INDUSTRIAL ZONE FERRANTELLI

- 73026 MELENDUGNO / LE Lecce (Italy)

Email address of the Owner: info@ceramicasud.com

Website: www.ceramicasud.it

The Privacy Policy for services rendered by Ceramica Sud Curlante S.r.l. reported below, will be valid as of May 25, 2018 as required by the new General Data Protection Regulation - GDPR.

Types of Data collected

Among the Personal Information collected by this Application, either independently or through third parties, there are: email, cookies, usage data, first name, last name, gender, date of birth, telephone number, VAT number, company name, country, province, ZIP code, city, Fiscal Code and User ID.

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all the Data required by this Application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory, are encouraged to contact the owner.

Any use of Cookies - or other tracking tools - by this Application or third party service providers used by this Application, unless otherwise specified, is intended to provide the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes the responsibility of the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal couriers, may have access to the Data) hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of the Managers can always be requested from the Data Controller.

Legal basis of the processing

The Holder processes Personal Data relating to the User in the event one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User's consent or another of the legal bases specified below, as long as the User does not object ("opt-out") to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;

the processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;

the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

the processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Holder;

the processing is necessary for the pursuit of the legitimate interest of the owner or third parties.

In any case, it is always possible to ask the Owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, foreseen by a contract or necessary to conclude a contract.

Place

The Data are processed at the Data Controller's operating office and in any other place where the parties involved in the processing are located. For more information, contact the owner.

The User's Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the processing site, the user can refer to the section concerning the processing of personal data.

You have the right to obtain information concerning the legal basis for the transfer of data outside the European Union or an international organization of international public law or composed of two or more countries, such as the UN, as well as for measures of security adopted by the data controller to protect the data.

If one of the transfers described above takes place, the User can refer to the respective sections of this document or request information from the Data Controller by contacting him at the opening dates.

Retention period

The data are processed and stored for the time required by the purposes for which they were collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be kept until the contract is executed.

Personal data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is reached. The User can obtain further information on the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.

When the treatment is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until the consent is revoked. Furthermore, the Holder may be obliged to keep Personal Data for a longer period in accordance with a legal obligation or an order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, at the end of this term it is no longer possible to exercise the right of access, deletion, rectification and the right to data portability.

Purposes of processing the collected data

The Data relating to the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Analysis, Interaction with external social networks and platforms, Remarketing and behavioral targeting, Registration and authentication, Visualization content from external platforms, address management and sending of e-mail messages, payment management, interaction with live chat platforms, tag management and advertising.

To obtain further detailed information on the purposes of the processing and on the personally identifiable personal data for each purpose, the User can refer to the relevant sections of this document.

Ceramica Sud Curlante S.r.l.

Details on the processing of personal data

Personal Data is collected for the following purposes and using the following services:

CONTACT THE USER

Contact Form

Personal data: email, name and telephone number

Mailing list or newsletter

Personal data: email

TAG MANAGEMENT

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

Personal data collected: cookies and usage data.

INTERACTION WITH CHAT LIVE PLATFORMS

What is the Web app: personal data and usage data

Users who have provided their telephone number can be contacted on whatsapp for commercial or promotional purposes related to this Application, as well as to satisfy support requests.

Personal data collected:

ZIP code, city, tax code, surname, e-mail, user ID, profile picture, billing address, shipping address, name, house number, phone number, password and province.

Statistics collected in a direct way

ADVERTISING'

This type of services allow you to use the User Data for commercial communication purposes in various forms of advertising, such as the banner, also in relation to the User's interests.

This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below.

Some of the services listed below may use cookies to identify the user or use the behavioral retargeting technique, ie display advertisements customized to the interests and behavior of the user, also detected outside this application. For more information on this, we suggest you check the privacy policies of the respective services.

In addition to the possibility of making the opt-out offered by the following services, the User can opt for the exclusion from the receipt of cookies related to a third party service

REMARKETING AND BEHAVIORAL TARGHETING

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that links the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

Remarketing with Google Analytics for display advertising (Google Inc.)

Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google Inc. that links the tracking activity carried out by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. which links the activity of this Application with the Facebook advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

DISPLAY OF CONTENTS FROM EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of this application and interact with them.

In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Instagram Widget (Instagram, Inc.)

Instagram is an image visualization service managed by Instagram, Inc. that allows this application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

YouTube Video Widget (Google Inc.)

YouTube is a video content display service managed by Google Inc. that allows this application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of styles of character managed by Google Inc. that allows this Application to integrate such contents within its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: USA

PAYMENT MANAGEMENT

payment processing services allow this Application to process payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the payment service provider requested without being in any way treated by this Application.

Some of these services may also allow the sending of messages to the User, such as emails containing invoices or notifications regarding payment.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: USA - Privacy Policy

ADDRESS MANAGEMENT AND SENDING EMAIL MESSAGES

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

These services may also allow us to collect data relating to the date and time the messages are displayed by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.

INTERACTION WITH SOCIAL NETWORK AND EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of this application and interact with them.

In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.

Instagram Widget (Instagram, Inc.)

Instagram is an image visualization service managed by Instagram, Inc. that allows this application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

YouTube Video Widget (Google Inc.)

YouTube is a video content display service managed by Google Inc. that allows this application to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of styles of character managed by Google Inc. that allows this Application to integrate such contents within its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: USA

PAYMENT MANAGEMENT

Some of these services may also allow the sending of messages to the User, such as emails containing invoices or notifications regarding payment.

PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make payments online.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: USA - Privacy Policy

ADDRESS MANAGEMENT AND SENDING EMAIL MESSAGES

This type of service allows you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User.

INTERACTION WITH SOCIAL NETWORK AND EXTERNAL PLATFORMS

Facebook: Personal Data and Usage Data

Users who have provided their telephone number and have requested information or sent personal data to place orders, may be contacted on Facebook for commercial or promotional purposes related to this Application, as well as to satisfy requests for support.

Personal Data collected:

ZIP code, city, Fiscal Code, surname, e-mail, User ID, profile picture, billing address, shipping address, name, house number, phone number, password and province.

Statistics collected in a direct way

REGISTRATION AND AUTHENTICATION

By registering or authenticating the User allows the Application to identify it and give it access to dedicated services.

Depending on the following, the registration and authentication services may be provided with the help of third parties. If this happens, this application will be able to access some data stored by the third party service used for registration or identification.

Google OAuth (Google Inc.)

Google OAuth is a registration and authentication service provided by Google Inc. and connected to the Google network.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: USA - Privacy Policy

Instagram Authentication (Instagram, Inc.)

Instagram Authentication is a registration and authentication service provided by Instagram, Inc. and connected to the Instagram social network.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: USA - Privacy Policy

Facebook Authentication (Facebook, Inc.)

Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and connected to the Facebook social network.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: USA - Privacy Policy

Direct registration (This Application)

The User registers by filling in the registration form and providing his Personal Data directly to this Application.

Personal Data collected: ZIP code, city, Fiscal Code, last name, email address, User ID, profile picture, billing address, shipping address, name, house number, phone number, password and province.

Statistics collected in a direct way

Personal Data: Cookies and Usage Data

SALE OF GOODS AND ONLINE SERVICES

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and any delivery.

The Personal Data collected to complete the payment may be those relating to the credit card, the bank account used for the transfer or other payment instruments provided. The payment details collected by this application depend on the payment system used.

PRIVACY AND INFORMATION POLICY

Ceramicasud.it believes that the privacy of its users is a fundamental resource for its business. The privacy policy adopted by ceramicasud.it, the information activity carried out in order to process the data of visitors and customers of the website ceramicasud.it, the preparation of technological measures aimed at avoiding the dispersion of data, clearly demonstrate the commitment and reliability of our company in the processing of personal data.

As required by Legislative Decree n. 196 of 30 June 2003 which replaced Law no. 675 of December 31, 1996, we inform you of the following: Legislative Decree n. 196 of 30 June 2003 "Code regarding the protection of personal data", regulates the procedures for the collection, processing, storage and possible communication and / or dissemination of personal data, specifying the rights and duties of the subjects involved. The processing of personal data by the Owner respects the provisions of the current legislation.

Type of users

In relation to the use of the website, users can access some services anonymously, while for other services (eg newsletters) it is necessary to register before use.

Data collection

The data of the private users are collected by the Data Controller exclusively through the compilation of certain forms (hereinafter referred to as "forms") proposed "on line" on the website. The forms are of different types depending on the type of service that the user intends to use. The Data Controller collects the data of the companies both "on line" on the website, both through direct contact and the signing of contracts. Purpose of the treatment

The data collected through the site, treated in a lawful manner and according to principles of correctness, will be used, subject to user consent, in order to obtain the services provided on the site. The processing of data can be aimed at detecting the degree of satisfaction of the visitor and user on the quality of services rendered. The data collected can be used to provide the services related to the obtainment of commercial proposals and the request for financing offered by banks or financial companies. The processing of data may be aimed at carrying out the purposes of information and commercial promotion of products distributed by the company and by third parties whose list is available at the company's registered office. The sending of emails to the addresses possibly present in the site, involves the acquisition by the Company of the address of the sender. This address, together with other personal data collected, is necessary to respond to requests sent and to provide the services specifically requested. The data are processed in electronic format, with the aid of automated procedures, and is performed directly by the organization of the Data Controller or by parties external to that organization, in their capacity as Data Processors and / or Data Processors, and not by Service Companies , as managers and / or persons in charge of processing. Appropriate security measures are envisaged to prevent incorrect or illegal use of data, access by unauthorized parties and loss of data. No data collected through the site is subject to dissemination.

Nature of the provision of data

The conferment of data is optional, but any refusal of the data subject will make it impossible for the Data Controller to process the requests and complete the requested services.

Methods of treatments

The Owner processes the data in compliance with regulatory obligations, ensuring full compliance with the law, contractual and regulations. The registration and processing of data takes place in computer form, with logic strictly related to the aforementioned purposes and, in any case, in order to guarantee the security and confidentiality of data. The Data Controller processes personal data and processes them either directly or through the work of other parties who will act as managers, internal or possibly external to the structure of the owner, or in the capacity of agents.

Data security

The data collected and processed are protected with physical and logical methods that minimize the risks of unauthorized access, disclosure, loss and destruction of data, pursuant to Legislative Decree no. 196/2003 and the annex "Disciplinary technical".

Scope of communication and dissemination of data

The data provided by the user are communicated and used exclusively by the owner and by any company named responsible for processing. Where specified, for some services, the data are communicated to companies that collaborate or use the services of the Owner, with the sole intent of providing the services requested by the user. In these cases the companies are independent owners, and the owner is not responsible for the processing of data on their part. The Owner is also not responsible for the contents and compliance with the Privacy legislation by sites from the unmanaged Owner referred to.

Data transfer abroad

Personal data collected through the site, may be transferred outside the national territory, solely and exclusively for the execution of the services requested through the site and in compliance with the specific provisions of the Code.

Use of cookies

Cookies are designed to speed up the analysis of Internet traffic and facilitate users access to services offered by the site.

Duration of treatment

The processing of data will last no longer than necessary to meet the purpose of the collection, namely the storage of search criteria, notification, publication of announcements and contact of agencies. Therefore, the processing will last until the data subject decides to cancel the data entered, by communication to the Data Controller.

Rights of the interested party

Article 7 of the aforementioned decree confers on the person concerned the exercise of specific rights. In particular, the interested party has the right to obtain confirmation of the existence or not of personal data, even if not yet registered, and that such data are made available in an intelligible form. You can also ask to know the origin of the data, the logic, the purposes and the modalities on which the treatment is based as well as the identification details of the Data Controller, the Data Processor, the Representative in the territory of the State and the subjects / categories to which they can the data will be communicated or they may come to the knowledge as designated representative in the State, of Managers or Persons in Charge. You can obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law as well as the updating, rectification or, if there is interest, the integration of data; it can also obtain certification that these operations have been brought to the knowledge of which the data have been communicated; can object, for legitimate reasons, to the treatment itself.

Types of Data collected by www.ceramicasud.it

Full details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

All the Data required by this Application are mandatory and, in the absence of their provision, it may be impossible for this Application to provide the service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the service or on its operation.

Users who have doubts about which data are mandatory, are encouraged to contact the owner.

Any use of Cookies - or other tracking tools - by this Application or by third party service providers used by this Application, unless otherwise specified, is intended to provide the service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes the responsibility of the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

Mode and place of processing of collected data

Method of treatment

The Data Controller processes the Personal Data of Users by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may have access to the Data subjects of the persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (as suppliers of third party technical services, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Data Controller. The updated list of the Managers can always be requested from the Data Controller.

Place:

The Data are processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the Owner at info@ceramicasud.com.

times:

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask for the interruption of treatment or deletion of data.

Purposes of the processing of collected data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Access to accounts on third party services, Analytics, Interaction with social networks and external platforms, Remarketing and behavioral targeting , Registration and authentication, Display of content from external platforms, Management of addresses and sending of email messages, Management of payments and Interaction with live chat platforms.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

User Rights

Users may exercise certain rights with reference to the Data processed by the Data Controller.

In particular, the User has the right to:

withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.

oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.

access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.

obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.

obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

receive your data or have it transferred to another holder. The User has the right to receive his data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User's consent, on a contract of which the User is a party or on contractual measures connected to it.

propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court.

Details on the right of opposition

When Personal Data is processed in the public interest, in the exercise of public authority to which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons related to their particular situation.

Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise the rights

To exercise the rights of the User, Users can direct a request to the contact details of the Owner indicated in this document. The requests are deposited free of charge and processed by the Owner as soon as possible, in any case within a month.

Cookie Policy

This application uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.

More information on treatment

Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.

The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Application and any third party services used by it may collect system logs, ie files that record the interactions and that may also contain Personal Data, such as the User IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.

Response to "Do Not Track" requests

This Application does not support "Do Not Track" requests.

To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to Users through one of the extremes contact information in the owner's possession. Therefore, please consult this page regularly, referring to the last modification date indicated at the bottom.

If the modifications concern treatments whose legal basis is consent, the Controller will collect the User's consent again, if necessary.

Data controller

The interested party may also contact the Owner at any time, addressing the requests to the following address: info@ceramicasud.com

for:

- know the updated list of managers

- have full clarity about the operations that have been described to you

- exercise the rights pursuant to art. 7 of Legislative Decree no. 196/2003

Last modified 11/16/2018